Contact Us

Need TECHNICAL SUPPORT?
We are happy to assist you 24 hours a day, 7 days a week on the following topics or issues:

• Difficulty starting or completing Questionnaire
• Questionnaire authorization issues
• Revoke a started Questionnaire
• Revise the name or gender on a completed Birkman
• BirkmanDirect - difficulty logging on
• BirkmanDirect - general "how to" questions
• BirkmanDirect - resend my username/password
• Birkman Online Interpretive Series support

Need CUSTOMER SERVICE?
We are happy to assist you Monday - Friday, 8 AM to 5 PM (CDT) on the following topics or issues:

• Interpreting report results
• Guidance on which formats to use
• Report transfers, upgrades or releases
• Candidate may have chosen wrong location
• 'Questionnaire Needs Checking' inquiry
• BirkmanDirect account management
• Birkman 360
• Dynamas Ministry System
• Sales and pricing information
• Training and professional development
• Billing, invoice questions
• Birkman Store purchase
• Other non-technical questions